Skip to content
topupmore main logo
+233217743635

Need help? Make a Call

Atlantic Tower, Liberation Road

Accra Ghana.

Home » Terms & Conditions

Terms & Conditions

1. General principles

1.1 Purpose

By registering for the services of the website https://topuptalkmore.comthe customer agrees to respect all the terms indicated in these General Conditions of Sale. This agreement is enforceable for the entire duration of use of the Services as long as new General Conditions of Sale have not replaced the present ones.

The customer certifies upon transacting that they have consulted the legal notices appearing on the Site.

When using the services on this site, the customer is subject to any guidelines or rules posted on the Site and applicable to these services, which may contain terms and conditions in addition to the General Terms and Conditions.

1.2 Definitions

The terms defined below will have the following meanings in the paragraphs below:

Site : Website located at the URL address https://topuptalkmore.com

Customer : An adult natural person or legal entity having acquired telephone recharges via Recharge Mobile.

Service(s) : The services provided by the Top Up talk More Ltd Resources to customers.

Beneficiary : The person receiving the services.

Customer Account : the customer’s personal account from which he places telephone credit orders, pays for his purchases, consults information relating to the processing of his transactions.

Telephone credit : Telephone recharge to be credited directly by the operator to the mobile.

Data : The information entered in the customer’s account, under his responsibility, on the Recharge Mobile servers.

User : Natural or legal person, customers or people consulting the site without being registered.

1.3 Breach

Any violation of these conditions authorizes Top Up talk More Ltd Resources to refuse access to its services or to close the customer account of the author of the violation.

1.4 Proof

The Recharge Mobile connection information has the value of proof. Orders, emails, and proof of payment are therefore enforceable between the customer and Recharge Mobile.

1.5 Data protection

Certain personal data is necessary for the proper functioning of the services. The site collects this information in order to establish traffic statistics, and ensure optimal display of the Site on Internet users’ screens. Top Up talk More Ltd resources can carry out this collection using cookie files recorded by the server on the Internet user’s computer, for better quality navigation on the site.

Personal data will not be provided to any third party, except in the event of an obligation from legal authorities. Therefore, the only information kept by Top Up talk More Ltd Resources is information relating to billing and payment.

It is possible for each Visitor to configure their browser settings so that they refuse the recording of cookie files. This refusal could nevertheless affect the proper functioning of certain applications on the site and the speed of loading pages.

Visitors and customers can access the data that concerns them, modify it, rectify it and delete it. To do this, they must contact Top Up talk More Ltd Resources via info@Top Up talk More Ltdrecources.com . Top Up talk More Ltd Resources will process these requests within 7 days.

2. Application of the General Conditions of Sale

2.1 Description of services

Top Up talk More Ltd Resources is a telephone recharge service. The Service offers the possibility of transmitting a credit from a mobile telephone operator, in order to recharge a telephone number issued by this operator.

To use Top Up talk More Ltd Resources, the Visitor must have a computer and an Internet connection.

2.2 Deliverance

Top Up talk More Ltd Resources offers a service to connect Customers and mobile telephone operators, using its platform https://Top Up talk More Ltdresources.com/

Top Up talk More Ltd Resources concludes the order for its customers and sends a telephone credit to the beneficiary’s telephone number, indicated by the customer

2.3 Countries concerned

The site is open to all countries in the world. In the event that all or part of its content is deemed illegal in the customer’s country of residence, Top Up talk More Ltd Resources cannot be held responsible. It is in fact up to the customer to access the site from a territory where its content is legal. Visitors and customers who decide to use the https://Top Up talk More Ltdresources.com/ platform from a country where it is deemed illegal do so on their own initiative and assume any consequences.

3. Operation of the services

3.1 Registration

Registration on the site is done online, following the customer identification process and good faith provision of personal information provided in the registration forms.

The Customer follows the authentication process and undertakes to complete the requested fields in good faith: name, first name, email address, telephone number. 

3.2 Use of the site

When using the site https://topuptalkmore.comit is prohibited:

  • To sell, publish, present, or make available to third parties one of the Mobile Recharge
  • Services
  • To publish any performance test concerning the Site, without written agreement from Top Up talk More Ltd Resources.
  • To attempt to access the source codes of the software which allows the operation of the site
  • To use or copy Top Up talk More Ltd Resourcesin any other way without prior consent

3.4 Loading phone credit

Top Up talk More Ltd Resources allows you to recharge the telephone credit of a beneficiary who has a mobile phone.

In order to use this service, the customer indicates the beneficiary’s telephone number, without international prefix. He chooses the amount of top-up he wishes to purchase and his payment method.

As soon as the order is validated by Top Up talk More Ltd Resources, the beneficiary is notified by SMS that their credit has been recharged.

4. Prices

Current rates are indicated in Naira (NGN) or Dollar (USD). The prices applied are those in effect on the day the order is placed.

In the event of an increase in the prices of one of the partner operators, or an increase in existing taxes, Top Up talk More Ltd Resources reserves the right to immediately pass this increase on to the selling price of the services.

5. Payment

Payment for the order can be done in two ways:

  • By bank card (Carte Bleue, Visa Card, Eurocard/Mastercard, etc.), indicating the card number, its validity date, as well as the security cryptogram. The amount of the order will be debited on the day of the order. In the event that the customer’s bank refuses authorization of the payment, Top Up talk More Ltd Resources reserves the right to suspend the delivery of the service.

6. Intellectual property

Top Up talk More Ltd Resources respects copyright, the copyright of the software that makes up its Site, as well as the rights of database producers.

All copyrights for works reproduced on https://Top Up talk More Ltdresources.com/are reserved for the entire world. Any unauthorized use of the works other than individual and private reproduction and consultation is prohibited.

6.1 Reproduction on paper

Printing the pages of this site on paper is authorized for private use.

6.2 Reproduction on other media

The User acknowledges that access to the Top Up talk More Ltd Resources site cannot imply any transfer or concession of intellectual property rights and other rights for the benefit of the user.

Access to the services is limited to the use of the user under the conditions and limits defined in the General Terms and Conditions.

7. Guarantees and liability

7.1 Customer Guarantees

The Customer acknowledges being responsible for all activities or practices that he carries out on the Top Up talk More Ltd Resources website and undertakes to respect all laws and regulations applicable in his country of residence.

7.2 Exclusions of guarantees

Top Up talk More Ltd Resources cannot be held responsible in the event of false declaration by the customer.

Top Up talk More Ltd Resources cannot guarantee that the https://Top Up talk More Ltdresources.com/ platform will meet all of the customer’s requirements, that it will be permanently available without interruption and without errors.

Top Up talk More Ltd Resources can only be held responsible for direct damage, the result of a directly attributable fault, in the delivery of its services.

Top Up talk More Ltd Resources will under no circumstances be liable for indirect damage resulting from the inability to use the platform https://Top Up talk More Ltdresources.com/

By delivering its services, Top Up talk More Ltd Resources plays an intermediary role between operators and customers. As a result, Top Up talk More Ltd Resources cannot guarantee the perfect execution of the operator’s services.

8. Termination

8.1 Termination without fault

Each party is free to decide to terminate the Services subject to payment by the customer.

8.2 Wrongful termination

In the event of a breach of these conditions, Top Up talk More Ltd Resources may decide to block the customer’s number from recharging without notice and without  

9. Complaint and reimbursement

Top Up talk More Ltd Resourcesprovides the customer with customer service. Any request relating to orders placed online, their invoicing or reimbursement must be addressed to them.

Top Up talk More Ltd Resources will respond to this request within 7 working days. If at the end of this period, the customer does not obtain satisfaction, he can send a new complaint by email. 

In each of his requests, the customer undertakes to correctly enter his name, first name and contact details, as well as the order number corresponding to his complaint. Any incomplete request will not be processed by Top Up talk More Ltd Resources.

9. Withdrawal

The Customer is required to take possession of the services purchased at the time they are made available to him in accordance with the General Terms and Conditions.

The Customer may withdraw from the purchase of services and products until the time these Services are made available. The Products or Services were made available as soon as the Customer was able to receive a receipt by SMS confirming delivery of the telephone credit.

10. Illicit uses or presumption of illicit use

In the event of illicit use of a payment method (including in particular theft, fraud, embezzlement or fraud), Top Up talk More Ltd Resources may decide not to deliver products and/or services.

11. Force majeure

Neither Party will be held responsible towards the other for the non-performance of an obligation of the contract which would be due to the occurrence of a case of force majeure, within the meaning of article 1148 of the code civil.

If such an event were to occur, it would result in the suspension of the obligations of the contract. If the event continues for more than 1 month, the obligations of each party may be terminated by sending a registered letter with acknowledgment of receipt.

12. Provisions

12.1 Tolerance

It is possible that Top Up talk More Ltd Resources  will tolerate a breach of one of the Conditions by the other party. But this in no way means that Top Up talk More Ltd Resourceswaives the right to avail itself of this condition at a later date.

12.2 Divisibility

In the event that a law or new regulation results in the nullity of one of the clauses of the General Conditions of Sale, all other clauses will remain applicable.

13. Attribution of jurisdiction

13.1 Applicable law

The General Conditions of Sale are subject to Nigerian law, to the exclusion of any other legislation, even in the presence of customers residing or nationals of foreign countries.

13.2 Language

The official language of the General Conditions of Sale is English. If another language is used, it is only indicative. In the event of difficulty, the customer and Top Up talk More Ltd Resources will refer only to the text in English.

13.3 Competent court

Any dispute between the Parties will be submitted to the competent court located in Nigeria.